With a passion for people and service, Renée is highly effective in managing and enhancing the client experience. Over the course of her almost 25-year career, Renée has worked in a variety of customer service and training specialist capacities in Australia, Canada and the UK. Her personality and esteemed leadership style have allowed her to form personal and professional relationships that have endured throughout her career and across global borders.
Born and raised in Australia, Renée is most at home living on the Gold Coast. A traveller at heart, Renée spent nearly seven years living and working in Vancouver, Canada. She also met Jakub, her future husband and business partner there. After a few years and a longing to return home to family, Renée convinced Jakub to return to the Gold Coast with her. They settled in Nobby Beach, married and brought their beloved daughter into the world.
In 2021, Renée and Jakub made realising their dream of starting their own company a priority. Renée has long recognized Jakub’s expertise and passion for waterproofing, so the progression to business ownership was a natural one. Renée is committed to fostering the human side of business operations, supporting clients throughout the process, and most importantly supporting Jakub and their family.